Gorgeousshop Reviews

Placed order for mothers day gifts and did not receive my items. Emailed and messaged with no reply. Got a refund through PayPal. Dissapointed and will not order again.

Fast delivery, efficient customer service when contacted, brilliant product - thank you very much and would highly recommend.

Brilliant customer service! Shoutout to Hope who solved my problem and was exceptional throughout the process!

Very quick and efficient service from ordering to delivery. Never had a problem with this company.

Excellent. Great packaging ??

Smooth process. No drama.

Wanted KMS blonde shampoo and conditioner. Excellent quick delivery and value for money. Will definitely use the site again.

Excellent product at good price which was quickly and securely delivered. Very happy customer.

Having been customer for several years.. I was extremely disappointed with the service I received last month.My order was sent to a non existent address.. the first line of my new & correct address, combined with the town & postcode of an address I lived many years ago.I received a photo of my parcel left outside a door of I have no idea where, saying it had been delivered.Gorgeous shop were insistent that they had to speak to the courier company, blaming them & the current Covid situation for the error, whilst refusing to send my order to the correct address.Nearly 2 weeks later, after a lot of frustration & many emails (I was told I was unable to speak to a member of staff as they have no phone lines) I managed to get a new parcel sent to me - as a “good will gesture”!!Even more disappointing - by this time 2 of the products were supposedly out of stock so I had to go elsewhere anyway.

Fantastic service, great delivery, professional and friendly customer service team.

Arrived quickly and faster than expected. Package was in very good condition

Another 4 weeks on and I'm yet to receive a refund for a faulty product. I see now that cheap products equal disappointing service. This company clearly cares very little for their customers, but I'm happy to shop else where. Save your money and time and do the same.